Virtual PA Blog

We do it better…

It’s very simple. Call answering services have been around a long time, many clients enjoy the knowledge that their calls are being picked up and answered in their company name. Their callers are told they’re not available, a message is taken, that message is sent and the transaction is done.

Great.

Enough for some.

But not for us.

SO WE DO IT BETTER.

More than a message is what we are all about.

It means that we want you to teach us about your business:
We have much experience in a many sectors, more than likely we will understand your sector and have clients already in it, but we won’t presume a thing. Instead we’d love you to train us up on you and yours and how you like things done, give us access to your diary, booking or CRM system (chances are we know it already) and we’ll deal with the call not just take a message.

It means you are less likely to lose business:
Often there is no requirement to call anyone back, because we’ve already booked them in! We’ll have explained your offering, the price of it and made the sale.

It saves you playing telephone tag:
You just get a message effectively saying ‘booked’, ‘sorted’ or ‘job done’.

It makes your customer service so much more impressive:
Your client got through, got dealt with, got sorted in a friendly, professional manner by someone who clearly knows you and your business. Good old fashioned customer service is scarce these days, often online, usually lacking but not when you engage Virtual PA Co.

It can help your cashflow:
We can take payments using your payment platform, raise invoices at your request, chase them up if they’re not paid on time (so you don’t have to face that embarrassing moment). Small business heaven.

It makes your business look bigger:
And if size matters, then we can help. Your Virtual PA is named and known to you (along with a fully trained back-up who plugs any busy, holiday or sickness gaps), they become part of your team, known to your callers and colleagues – but for a fraction of the cost of a salary.

Virtual PA Co is the ideal step up for a small business who has been using and knows the benefits of a more standard call answering service, the cost is unlikely to change whilst the depth of service reaches a whole new level.

Send us your current bill and we’ll quote you accurately for a more comprehensive service that is likely to be a comparable cost.

We have reference clients happy to share their experience with us.

We’ll give you a free no obligation trial to prove our point (and a cost quote at the end of it).

Email services@virtualpa.co.uk or call us on 01733 645007 for more information or to get going.