Virtual PA Blog

Welcome back?

June 17 2021

Does it feel weird to you like it does to us? Drinks and dining out, meeting friends, booking holidays and making plans… Lots has changed, in lockdown life, many have got used to having to do more stuff on line, often waiting longer to be dealt with, overall learning to tolerate a poorer service. We’ve... [Read More]

The weirdest of times…

March 24 2020

Now we’re in lockdown which for many is a relief and a blessing and yields a hope that we can ‘flatten the curve’ and get through this more quickly than without such restrictions. The team at Virtual PA Co are delighted to be able to offer a business as usual service. Our disaster recovery plans... [Read More]

Coming of age!

September 29 2019

We’re 18 years old today. it’s a testament to the business, its team, clients and all round brilliance that it continues to beat the small business odds. Virtual PA Co was started in 2001 because I needed the service for myself. I couldn’t afford a whole secretary on my own so I decided to share... [Read More]


May 14 2019

The percentage of first time UK callers who won’t leave a voicemail if their call isn’t answered directly*. This is a 2014 statistic, it has probably changed. We doubt it’s for the better. People are more phobic about their phones than ever before, the little box that started as a way of talking to others... [Read More]

We do it better…

May 3 2019

It’s very simple. Call answering services have been around a long time, many clients enjoy the knowledge that their calls are being picked up and answered in their company name. Their callers are told they’re not available, a message is taken, that message is sent and the transaction is done. Great. Enough for some. But... [Read More]

The problems we solve…

May 3 2019

Our call handling service is expressly designed to ease the path of the business person or entrepreneur by solving some familiar problems. Because we also do admin, system access and combine it with our experience and natural born initiative, we offer you so much more than just a message. Here are just some of the... [Read More]


February 22 2019

DO YOU RUN YOUR OWN BUSINESS? Then you need to think about this. Not only can a call you don’t get to lose you money, the issue is often compounded because you’re obliged to return a voicemail or missed call which can mean multiple attempts only to find that the potential client got fixed up... [Read More]

Taking a bite of The Biscuit

January 30 2019

Last year we decided to exhibit at The Biscuit, a relatively new exhibition for local businesses in Peterborough. We’d not done an exhibition for a while but felt it was possibly the right time, to get out there a bit, raise our profile, hopefully pick up a new client or two and – truthfully –... [Read More]

What we do for… salons and clinics

January 28 2019

We know how it goes in salon life. Your team are busy with clients, the receptionist (or whoever is picking up that role at that particular moment) is dealing with someone at the desk and the phone is ringing off the hook. Great! Fantastic to be busy! But, now there is a dilemma, leave the... [Read More]

The systems we can use for you

September 26 2018

Being an office-based Virtual PA means huge variety of clients – just enough to keep it highly personalised but more than probably your average VA working from home. It also means we can specialise as teams into specific industries or sectors. And to do the work we do at the depth that we do it,... [Read More]